Top-flight performance

The airline – which operates 49 aircraft and has 3,500 employees – has been working with Ideagen Gael implementing its Gael Insight suite of software solutions.

The products, including Q-Pulse, Gael Risk and Performance Monitor, integrate to help aviation organisations improve safety and operations as well as anticipate and manage risks – avoiding safety issues from occurring.

Adriaan Charlet, Brussels Airlines' safety services manager, said: "Risk in particular was a very important part of the overall solution – not only because we can focus on the safety issues – but also enhance our operational risk assessments. For example, nowadays we are able to carry specific cargo that requires to be handled with care thanks to being able to risk assess it and feed the results back into the system."