Train the Trainer

Train the Trainer will provide delegates will the knowledge, skills and confidence needed to plan and deliver high quality bespoke personal safety and conflict management training sessions to a variety of staff roles within their organisation.

By the end of the course delegates will:

• Understand employee and employer responsibilities
• Understand how to identify and mitigate risks in the workplace
• Be able to create a plan for personal safety
• Know how to help staff to understand and recognise triggers of aggressive behavior
• Understand stages of conflict and how to help others to avoid, reduce and manage their own safety during the course of their work
• Learn different techniques enabling you to engage and motivate staff to comply with personal safety policies and procedures.
• Have had the chance to receive feedback from a teacher training expert on your training delivery.

At the end of the course delegates will be provided with all the tools they need to start delivering their own sessions immediately including:

• Lesson plans and learning outcomes
• Sample slides
• A training manual with all of the personal safety and conflict management guidance
• Information booklets packed with useful tips

The content of this course reflects the knowledge and skills units within the Managing Workplace Violence National Occupational Standards (NOS), and is delivered by top conflict management specialists and teacher training experts.

Courses are run throughout the year in London and Sheffield