Voyage Care appoint Capita

Voyage Care is a UK company with over 25 years’ experience of providing healthcare, social care and support to a range of vulnerable people. It operates around 300 residential homes along with some 100 plus supported living schemes.

Voyage Care first commissioned Capita in late 2012 to conduct a strategic review of its internal health and safety arrangements. Capita identified opportunities for the improvement of Voyage Care’s health and safety framework, the resolution of issues relating to consistency of approach and the capability to deliver across its expanding estate.

Jayne Davey, chief operating officer at Voyage Care, said: “Capita aligned its service to our mission to deliver world class outcomes for vulnerable people. They helped us to create an environment that encourages staff to achieve their full potential, while delivering consistent year-on-year improvements in quality outcomes and cost savings.

“By replacing the need for an internal resource, Capita has delivered a cost-effective alternative by offering a more resilient business model and transforming safety from a cost to a business benefit. I would estimate that by continuing with Capita, Voyage Care has made a saving of over 40%"